When Hurricane Ian made landfall on September 28, it caused severe damage further south than anticipated, heavily impacting Captiva Island. Resort properties were damaged, roads were covered in sand and debris, and the Sanibel Causeway bridge collapsed, cutting off transportation from the mainland. The hurricane left over 4 million customers without power, necessitating a large workforce to address the extensive damage.
The response to Hurricane Ian serves as an example of ATI’s ability to successfully address the complex and varied scenarios posed by natural disasters when providing remediation and restoration services. The hospitality client awarded additional scope of work to ATI in order to complete the reconstruction phase.

Job Size

$10M for services at 8 large resort beachfront properties with 110+ units and additional ancillary structures (laundry rooms, pool houses, spa, offices, etc.)


ATI’s National Response Services (NRS) Team deployed resources to Tampa and, once it became clear the hurricane was heading south, the team pivoted fast and immediately mobilized our resources to Fort Myers where we set up a Command Center and generators to ensure our network remained stable and communications weren’t compromised.

The Deciding Factor

Our hospitality client awarded us the job because of the amount of data we provided to them via helicopter to show how their buildings looked, even before they could set foot on the property.

Communication Plan

We implemented our communication plan that ensured efficient coordination of resources and the continuous flow of information throughout the recovery efforts for all key stakeholders.

Transportation Logistics

To reach the job site and begin work, ATI coordinated with the local authorities and chartered barges, fishing boats, yachts, and ferries to transport our personnel, heavy equipment, vehicles, and supplies to job sites on the island. Because of our proactive outreach ATI was the first restoration contractor to arrive on the island and the first to begin work.

Triage the Damage

Once on the island, the first order of business was to protect the properties from further damage. ATI employed critical path management (CPM) strategies that outlined the sequence of events to maximize effectiveness and efficiency.

Job Documentation

The team completed site walks and took photos with the DocuSketch™ camera and documented all damages. Our documentation efforts also included using thermo-hydrometers to detect and record moisture readings to create detailed moisture maps, and scopes of work for every property.

Coordinated Technical Approach

This carefully orchestrated effort allowed us to select the more severely impacted properties on a priority basis to begin work and to prevent additional damage. The field team removed the debris and sand leading to each property using excavators and loaders.

Debris Removal

As each property was cleared, another team tarped the rooftops and covered the damaged siding using boom and scissor lifts.

Tarping Rooftops

Once each property was secured from exposure to further damage, another team performed strategic demolition of wet materials.

Demolition Remediation

Remediation and dry out procedures were performed using containments with negative air machines, dehumidifiers, HEPA vacuums, and more. ATI divided our workforce into specialized teams, each addressing specific aspects of the process.

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