ATI Charlotte is a leader in the emergency response, property reconstruction, and renovation industries. Our goal is to exceed customers’ expectations. With unparalleled experience, in-depth industry knowledge, and state-of-the-art equipment and techniques, ATI is nationally recognized for our residential and commercial restoration services. Our crews respond to emergencies 24/7/365. Whether the damage is limited to one room or an entire building is affected by flooding, fire, and other disasters, ATI has the expertise you need.
Our Charlotte team will connect with you within 24 hours.
ATI is renowned for an unwavering commitment to superior customer service. This means arriving on the scene ASAP and working closely with homeowners and business owners to restore properties to their pre-loss condition (or better). Communication throughout the process is essential. You can count on our team to respond to your questions and concerns promptly. This minimizes inconvenience, eliminates surprises, and puts our customers’ minds at ease.
The industries we serve at ATI Charlotte include:
We strive for excellence in everything we do. Our technicians regularly undergo training in the latest technology and industry methods. We also invest in cutting-edge tools. This approach has enabled us to develop effective protocols for addressing water damage, fire and smoke damage, mold, and more.
Every residential or commercial property project begins with a complete assessment of the loss. ATI will provide you with an accurate estimate of the work it will take to rebuild your home, business, or facility. The scope of the recovery is customized to your property and your situation. We handle your home or business with the utmost respect and ensure that you always receive compassionate support.
Getting back to normal is the first thing on anyone’s mind following property damage. If your life and livelihood have been turned upside down by a natural or man-made disaster, ATI can restore your property quickly and efficiently.
If you need immediate assistance, reach out to ATI Charlotte right away. With our 24-Hour Emergency Response, we can mobilize a team at once and dispatch them to your property right away in the aftermath of any kind of disaster.
ATI has decades of experience providing emergency response and restoration for water damage events of all types. Our knowledge, skill, and training in water damage remediation are unsurpassed, particularly in handling Category 1, Category 2, and Category 3 water damage.
Category 3 or blackwater has the highest number of contaminants and is wastewater from plumbing fixtures. Multiple technicians at ATI Charlotte have achieved certification in Hazardous Waste Operations and Emergency Response (HAZWOPER). This HAZWOPER certification allows us to safely and effectively address the most serious instances of water intrusion and damage to residential and commercial properties.
From a burst pipe to heavy rains, water damage can affect all areas of your home or business. Not all signs of water damage are obvious, which is why we begin the remediation process by performing a thorough inspection of the property.
Our technicians inspect the damage to ceilings, walls, and floors using state-of-the-art infrared cameras and moisture monitors. We also move the contents to a dry place to determine if they can be salvaged.
Next, we ensure that the property is completely dry by placing fans, dehumidifiers, and other equipment anywhere the structure is wet. More severe damage may require the removal of drywall, flooring, and other materials that are beyond repair. Our goal is to completely extract unwanted water so no additional damage occurs and your property can be restored.
Crews at ATI employ a comprehensive protocol for cleaning up water damage. Depending on the nature and extent of the damage to your property, we may provide the following services:
Once the property is fully dry and clean, our priority is restoring your home or business to its pre-damage condition. ATI maintains the highest standard of workmanship, and our technicians have decades of experience helping property owners rebuild in the wake of water damage.
Each team member who works on your property is fully bonded, insured, and trained. From laying down new carpet to installing drywall and much more, ATI Charlotte can handle all aspects of recovery.
The damage from smoke and fire always needs to be taken seriously. ATI Charlotte responds 24/7/365 to properties damaged by fire.
Drawing upon decades of experience, we are local experts in fire and smoke damage cleanup and restoration. Customers trust us to take the lead in rebuilding their homes and businesses after fires and the damage caused by smoke, soot, and firefighting efforts. ATI specializes in these recovery projects, which require knowledge, training, skill, and equipment outside the capabilities of most contractors.
We can respond to fire-damaged properties in the Charlotte metro area in less than an hour. After the fire department says it is safe, our technicians will perform a complete inspection, provide you with an estimate, and begin setting a schedule for the restoration process.
Our fire and smoke damage restoration services include:
From a small kitchen grease fire to a fire that spreads throughout the structure, ATI Charlotte is well-equipped to handle fire damage of all sizes. We also permanently remove all smoke odors and airborne contaminants. The standard of our work is matched only by our standard of customer service; we perform high-quality restoration and repairs while keeping you informed of when your property can return to normal.
Mold infestation can create serious health risks if the problem is not properly remediated. Often hidden and difficult to detect, mold can grow in virtually any area of your property. It also grows very fast; if water infiltrates your property, mold can start to form within 24 to 48 hours.
Professional technicians at ATI will perform a complete visual inspection and partner with an industrial hygienist to take samples and determine the type of mold. Once the mold is identified and the extent of the infestation is understood, we will ensure the safe and complete removal of mold from your home or business.
Mold remediation services handled by ATI Charlotte include:
In a humid climate like North Carolina, mold can quickly become a major threat to a property’s value and the health and safety of occupants. ATI has the training, expertise, and techniques to completely remove mold from your home or business.
Disasters of all kinds—including fires, floods, wind and storm damage, etc.—can cause serious damage to any property. ATI has decades of reconstruction and renovation experience. Our reconstruction expertise encompasses residential, multifamily, and commercial properties.
Crews at ATI Charlotte assemble immediately when we receive an emergency call. A team will arrive at your home or business as soon as possible to evaluate the damage and begin scoping out repairs. Whether a single room requires renovation (such as a showroom, bathroom, kitchen, etc.) or the entire property needs reconstruction, ATI has the expertise and decades of experience to get the job done.
ATI Charlotte is a full-service reconstruction company. Services we offer include:
Technicians at ATI are certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). IICRC certification is considered the gold standard in professional remediation and restoration training.
Starting to rebuild your home or business is as simple as calling our 24-Hour Emergency Response line. ATI Charlotte will arrive on scene promptly and start working with you right away to devise a plan for reconstruction. Our goal is to fully restore your property while providing you peace of mind.
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These costs can vary significantly based on the extent of the damage but are often covered under your insurance policy. Contact ATI to review your specific building and insurance policy, and set a disaster recovery plan now that will meet your budget and avoid any surprises in the future.
Before we begin on the services you need, we confirm your insurance policy and approved coverages. Having in-house insurance experts allows us to move fast. Prior to any disaster, ATI can work with your insurance company to create an inventory, capturing photos of the existing building and its contents and draft an emergency response agreement. Throughout the restoration process, we update the insurance company and send photos, preventing miscommunication or surprise costs.
This depends on the level of damage your building has experienced, but we often phase the restoration to get tenants back into the space as quickly and safely as possible. Repair time also depends on any damage done to the building’s structure, which may not be immediately evident. If the building requires no reconstruction, the restoration process can happen quickly. Many aspects of a restoration can be a continuous process. Regular duct cleaning is required to completely remove particles, annual water and moisture mapping for mold is necessary to keep it under control, and general inspections are recommended to make sure the restoration is supporting a safe and functional building.