From Emergency Services to Reconstruction
By Bucky Buchanan, Vice President, Construction
ATI is involved in a wide range of construction projects, from small-scale repairs to large, high-end commercial projects. But the most common commercial reconstruction projects that we handle are in response to water and fire damage.
Throughout my five decades in the industry, the biggest restoration project I managed involved a high-end resort hotel in Santa Barbara, California, after a mudslide that resulted from a hillside fire. One challenge we faced was getting to the hotel: mud covered Highway 101. Our crews, trucks, and equipment had to travel to the worksite by boat. Despite these difficulties, we prepared the hotel to reopen within six months and finished the reconstruction within a year.
One reason for our success on this project and many others is our commitment to communication. Every reconstruction project involves a variety of stakeholders who must be kept in the loop, from insurance companies and adjusters to engineers, city officials, property managers, and owners. I’ve found the key to communication is consistent updates, even when no active restoration work is happening. Clients appreciate knowing ATI is always available, not just during a disaster but as a trusted partner year-round.
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A Guide to Reconstruction, From Assessing Damage to Rebuilding 2025
Case Study Spotlight: Trailpoint at Woodlands
When pipes burst in the wake of Winter Storm Elliott, it caused catastrophic water damage at Trailpoint at Woodlands, a multifamily residential complex near Houston, Texas. ATI was asked to provide emergency remediation services immediately after the storm. The extensive damage required water extraction, mold remediation, selective demolition, and detailed cleaning, followed by reconstruction.
Our 100-person team worked in 10 to 12 hour shifts to restore 117 apartment units. We delivered this million-dollar restoration project on time and within budget.
People and Promotions Update
ATI is proud to announce leadership changes that will help enhance service delivery across all client segments.
- Chris Sechrest, who has over three decades of experience in the restoration and insurance industries, will serve as Vice President of Residential Services.
- Jeremy Jenkins, a restoration veteran with over 25 years of experience, has been promoted to oversee our third-party administration programs. He will focus on strengthening metrics like time to job completion and days to estimate.
- Veronica Campos, who has been with ATI since 2010, has been promoted to Assistant Regional Manager of our Anaheim office.
- Lisa Kennedy, who has over 30 years of construction and restoration experience, has been promoted to Regional Manager – Tampa.
Meet ATI at Upcoming Trade Shows
ATI is joining thousands of industry leaders in healthcare planning, design, and construction at the ASHE PDC Summit scheduled for March 9 to 12 in Atlanta, Georgia. Connect with us at this premier event to discuss efficient project completion and market research insights.
You can also hear Jeff Moore, ATI’s President and Chief Acquisitions Officer, speak on the “Los Angeles Wildfires: The Road to Recovery” panel at CoreLogic’s INTRConnect Conference, which will take place from March 23 to 25 in Los Angeles, California. Learn more and register for the conference here.
Our Commitment to Service
This February, we’re celebrating what truly matters—the people we serve. At ATI, care isn’t just about restoration—it’s about relationships. Whether responding to disasters or rebuilding communities, we’re here for you, every step of the way.
