Mission, Values and Vision
Your Disaster Recovery Solution
We have established a set of values at ATI that guide our every move as we perform services for our customers. These values have served as the cornerstone of our operation since the company’s inception and will continue to be the driving force behind any action we take in the future.
Acting with a sense of integrity in everything we do is our top priority. This means adhering to a standard of behavior that is based on excellence, honesty and fairness.
We treat all people, including our customers, staff, vendors and industry peers, with dignity, remembering that behind every job is a human story that deserves our understanding and respect.
From the top down, we believe that everyone at ATI must be accountable for the commitments we make and the actions we take.
If you don’t love what you do, it will show in your work. That is why we value a sense the passion and pride of workmanship exhibited by every employee, on every job.
We are proud of the strides that our company has made since its inception and know that we would not be where we are today without accepting and embracing the ever-changing needs of our customers. Always on the lookout for better solutions to serve our customers, we are committed to seeking out new and innovative ways to improve our products, enhancing our services, and solidifying our customer relationships.
Our Owner and President, Gary Moore, had an idea in 1989 to establish a restoration and remediation services company. With a business plan in hand, he set out to secure a loan, but was turned away by bank after bank. Undeterred, Gary took out an equity line of credit on his home and started his company out of a small storefront with just three employees. Gary’s persistence turned a small enterprise in 1989 into a major force in the restoration and remediation industry today, with 15 branch offices and more 700 employees. We value and continue to embrace Gary’s can-do spirit with every job we tackle.
Customers are the livelihood of our business. As such, our most important goal is 100% customer satisfaction. We depend on our customers more than they depend on us. We value and appreciate their business and the opportunity to serve them. Customers deserve our best attention, courtesy, and respect.
Looking to the future, our goal is to become the largest national restoration and remediation services provider in the U.S. We will accomplish this by adhering to the following ideals:
- Live our company values
- Exceed our customers’ expectations
- Create and ensure safe working environments
- Cultivate, educate and retain the industry’s best in-house staff
- Use the most technologically advanced techniques and equipment
- Build long-term relationships with customers, vendors and industry peers
- Serve as good stewards of the earth by employing environmentally safe and sound procedures
- Give back to the communities in which we live and work by participating in local volunteer and civic programs
- Honor and respect the human story behind every loss and every job